Parisfirst Partners specialises in web strategy and business management, information and online services design. We provide high-level expertise in the online sphere, backed by robust skills and significant experience in research, facilitation, analysis and communication.

Web strategy
> Internet and intranet strategy (development, review and assessment)
> Business case development and analysis (costs, benefits, risks, investment options)
> Audience market research (segmentation, profiling, focus groups, interviews, surveys)
> Stakeholder engagement (planning, facilitation, communication tools)

Management & planning
> Benchmarking and performance assessment (usage statistics, branding, cost/session, consistent user experience, email response etc)
> Organisational review of website management
> Website standards (standards development, compliance auditing, reporting)
> Governance (organisational structures, roles and responsibilities, policies, processes, risks, performance monitoring, education)

Information design
> Information structures, architecture, taxonomy, metadata
> Design specification (including look & feel, navigation, search optimisation, wireframes)
> Web writing, editing and management, content development
> Usability review and testing:
> Screen-based testing (one-on-one scenario-based testing)
> Paper-based prototype testing (one-on-one scenario-based testing)
> Walkthrough testing (small group)
> Focus group testing of concepts, products and services
> Online and paper-based surveys
> Expert analysis and review

Online services design
> Specifications (user and business process requirements; functional and technical requirements)
> Interaction and process design (online database applications, templates, forms and workflows)